Sales Cloud
Sales Force Automation
Engage Customers and Compete
Maximize sales with a tightly integrated, complete set of lead-to-contract sales tools
Close and Win Deals
Enable sales teams with mobile apps, a complete customer 360, and sales team collaboration
Expand and Predict Sales
Cross-sell and up-sell using white space analysis and product recommendations
Unified Sales and Service
Track and Manage
Enable sales and service teams to capture, manage, and share service issues using Oracle Engagement Cloud
Provide Answers
Empower sales and service reps with access to knowledge content within the context of the service request
Service Request Analytics
Gain real-time insight into service performance using prebuilt reports and custom reporting options
Sales Performance Management
Plan and Optimize
Align territories, quotas, and incentive plans to the business strategy
Motivate and Reward
Use games, performance tactics, and rewards to promote targeted behaviors
Coach and Train
Identify successful selling techniques and offer in-context coaching
Partner Relationship Management
Recruit and On-Board
Accelerate channel sales using a fully-branded partner portal, self-service registration, and automated assignment
Engage and Plan
Use channel program management, business planning, market development funds, and social collaboration to engage with partners
Deliver and Track
Achieve sales results with partners and track results throughout the sales cycle
Customer Data Management
Consolidate and Cleanse
Build a clean and correct master profile from multiple sources that everyone can trust
Complete and Enrich
Build a better record by enriching your customer profile with data from a variety of sources
Coordinate and Share
Share complete and accurate data with other systems for faster decision making
Unified CX Platform
Data Driven
Engage effectively with clean, complete customer data, and data visualization capabilities
Tailored
Configure and extend Oracle’s CX Suite for your organization
Connected
Connect with any 1st or 3rd party application
Secure
Protect your brand with Oracle’s end-to-end security and reliability
